Contact Us

JUASKL™   /   CUSTOMER CARE

Contact Us

We are glad to help with questions about our floral supplies, an order, delivery, or a return.

01   /   GET IN TOUCH

Reach our team

Email
service@juaskl.com

Phone
+86 4376221479

Customer service hours
Monday–Friday, 9:00 AM–6:00 PM PST

02   /   ORDER SUPPORT

Help us find your order

For questions about an existing order, include the order number and the email address used at checkout. This helps us review the relevant order details.

If an item arrives damaged, defective, incorrect, incomplete, or materially different from its description, please contact us with the order number and clear photos or video where relevant.

03   /   RETURNS

Contact us before sending an item back

For a return, email customer support with your order number, the item you wish to return, the reason, and photos or video where relevant. Please wait for review and approval before shipping anything. If approved, our team will provide the appropriate return instructions and return warehouse address.

Do not send merchandise to the business registration address unless customer support specifically instructs you to do so.

04   /   BUSINESS INFORMATION

Store details

Brand name
JUASKL™

Legal company name
Sanye Technology Industrial (Jiangxi) Co., Ltd.

Owner
Tao Yiliang

Website
juaskl.com

Business address
Room 102, Unit 2, Building 16, Haitangwan Residential Complex, No. 598 Huangjahu West Road, Nanchang Economic and Technological Development Zone, Nanchang City, Jiangxi Province